Managed Security Services
We monitor your systems and manage maintenance, updates and vendor support processes on your behalf.
Cybersecurity is not a one-time project; it is a dynamic process that requires continuous attention. With our Managed Security Services, we regularly monitor your security systems, manage maintenance and update processes, follow up vendor support operations and carry out periodic improvements.
Your IT teams are freed from operational workload while the security and continuity of your infrastructure remain assured.
Service Scope
Continuous Monitoring and Health Checks
The status, resource usage, licenses and critical alerts of security devices are monitored regularly, so issues are addressed before they occur.
Maintenance, Patch and Version Management
Vendor updates and critical security patches are applied in planned maintenance windows, with backups and a rollback plan.
Policy and Change Management
Firewall rules, DLP policies and access changes are managed and recorded through request, approval and implementation steps.
Vendor Support Management
Incident and support cases are opened with vendors on your behalf, followed up and brought to resolution.
Periodic Reporting
Monthly and quarterly reports present the security status, actions taken and improvement recommendations to management.
Who Is It For?
Organizations that do not have enough internal resources for the day-to-day operation of their security infrastructure, want their IT team to focus on strategic work, or prefer to run maintenance, updates and vendor support through a single point of contact.
Why Zero Second?
More than 24 years of industry experience: We bring the expertise gained in enterprise cybersecurity projects to every new engagement.
17 global technology partners: With solutions from Palo Alto Networks, Check Point, Fortinet, Forcepoint, Trend Micro, Proofpoint, Rapid7, BlueCat, Infoblox, RSA and our other partners, we recommend the technology that best fits your needs without being tied to a single brand.
Expert engineering team: The same team runs your projects end to end, from design and deployment to operations.
Check Point Global Authorized Training Center (ATC): As Check Point's official authorized training center, we deliver classroom and instructor-led virtual classroom training.
Approach aligned with ISO/IEC 27001 principles: We deliver our services in line with information security management system principles.
Frequently Asked Questions
Does a managed security service replace our IT team?
No. It complements your team by relieving it of operational workload; authority and decisions remain with you.
How is the service scope defined?
The systems to be monitored, maintenance periods and reporting frequency are defined together according to your organization's needs.
Do you manage vendor support processes?
Yes. Opening support cases, following them up and managing the resolution process are part of the service.
Related Services
Let's talk about your project
We will listen to your needs and plan the right solution for your organization together.
Email: info@zerosecond.ae